Pypestream is the only purpose built, business-to-consumer mobile messaging platform. It provides users with a consolidated mobile application to centralize all their business communications, and businesses (“Pype Manager admins”) with “always on”, private connections with their customers.
Unlike social media channels, there is no peer-to-peer messaging, and any communication between a Pype Manager and connected users is entirely private. There are no content “walls” on display, there is no sharing, and there are no comments.
This serves a purpose on both the customer and user side. For businesses on Pypestream, it offers a compelling and necessary alternative to the public dialogue around customer service and the negative feedback that is largely the use case for social media interaction. For users, this real-time connection with the companies they need to interact with, is a convenient and effective way for them to have problems address in a direct manner, versus a convoluted process that occurs via social media. Further, Pypestream allows users to keep their social lives separate from their business interactions, where peer-to-peer communication is best left to social media platforms.
Pypestream is also employed as an internal communication tool, but unlike a tool like Slack it offers a solely top down architecture, which can be used for broadcast or private one-to-one messaging from a Pype Manager and connected users.
Our platform was built with security in mind for both businesses and consumers, and offers a trusted and secure communication channel.
Moreover, Streams allow consumers the opportunity to reduce clutter by selecting what types of content they would like to receive from organizations, as well as what departments of businesses they would like to initiate chats with, unlike other messaging platforms which push out massive amounts of content with no segmentation or topic-oriented organization.